Privacy Policy
What this website collects when you ask for a roofing quote, what it is used for, how long it is kept and how to change your mind.
Who We Are
This website belongs to Royale Roofing Ltd, a limited company registered in England and Wales (company number 16041289) at 32 Hartwood Close, Bushey, Hertfordshire, WD23 2GB. The company is responsible for the personal details you share with it. For any question about them, email info@royaleroofingltd.co.uk or call 01494 370053.
Details You Send Us
The quote form asks for your name, phone number, email address, postcode and the roofing service you need, plus an optional message on the Contact page. We use them to reply to you, visit the property and give you a price. Photos or messages you send on WhatsApp or by email are used in the same way.
We rely on your request as the reason for handling these details: you have asked us to contact you about work before any contract is agreed. Your details travel over a secure connection, are never sold and are not shared with anyone for their own marketing.
How Long We Keep Them
An enquiry that does not go ahead is deleted once we have finished dealing with it. If we carry out work for you, the job records are kept for as long as tax law and our guarantee obligations require, then removed.
Cookies & the Map
The site sets only the cookies it needs to run, including one that remembers your choice in the cookie banner. The map in the Areas We Cover section comes from Google, which may set or read a preferences cookie of its own if your browser allows it. You can reopen the banner at any time to see every cookie in use, and it will ask before any optional cookie, such as analytics, is used.
Customer Reviews
The reviews on our home page are shown using Trustindex. To display them, your browser fetches the reviews from Trustindex's servers, which receive your IP address, and reviewer photos may load from the review platform, such as Google. Trustindex sets no cookies.
Your Rights
You may ask for a copy of the details we hold about you, ask us to correct or delete them, or object to how they are used, by emailing or calling us on the details above. If you are unhappy with our reply, you can complain to the Information Commissioner's Office at ico.org.uk.